Fun Activities to Celebrate Customer Service Week in the Office

  1. Raffles. Customer service week is fun when the whole company gets in on the fun. One idea is to place golden stars randomly around the whole office. Place them under people’s desks, in the lunch rooms, and even in the bathroom. Each gold star represents one raffle ticket towards great prizes. That whole week, stars will be continually placed around the office during different points of the day in order for everyone to collect some. On Friday or the last day of the workweek, the drawing is held.
  2. Educate. Customer service should not be treated lightly. For every day during customer service week, send out a company-wide e-mail with a tip on how to provide the best customer service possible. Another alternative to this idea is to provide a fun workshop individuals can attend to refresh them on the importance of customer service. Attract more signups by raffling off something at the workshop.
  3. Thank them. Show gratitude to your employees by saying thank you. One idea here is to round up the customer service team into a meeting. During the meeting, showcase messages from the company leaders and even some customers thanking the customer service representatives for their hard work and dedication to service. This is a nice pat on the back for all, especially after a busy but productive time on the phones.

Fall Company Outing Ideas

Kashmir in Autumn 5Fall is the last chance for any company wide outings to be planned before winter hits and the cold keeps people from wanting to go out at all.  Some Fall specific outings that should definitely be at the top of your list include pumpkin picking, baseball games, football games, etc.

Pumpkin picking is tons of fun as the season starts, with Halloween around the corner everyone’s already in the spirit for it so it doesn’t need much hype.  Recently it’s been getting more and more popular so more and more farms are opening up to the public for pumpkin picking.  A lot of them feature other attractions and fun events as well like hay rides, corn mazes, contests, etc.  If your staff is looking for some lighthearted seasonal fun pumpkin picking is perfect.

Volunteering is another great outing idea, as it builds bonds between workers and with the community, the company reputation benefits as well.  There are the usual soup kitchens and community centers you can check out, however in the spirit of the season there are actually different farms and orchards that use volunteers to run their pumpkin picking, farm markets, hay rides, etc.

For those with a passion for sports, it’s the perfect time, baseball, football, hockey, etc. all have games underway throughout Fall.  This takes care of a lot of the planning problems associated with other outings as the only issues if any are transportation and tickets.

Taking advantage of the last warm days before winter to take your company out for a fun and beneficial experience is a great idea.  Here’s hoping you all get the chance to do so and enjoy any of these activities.  Enjoy your Fall!

Send Your Business Holiday Cards As Soon As You Can

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The first time my employer sent out Holiday cards was 3 years ago. He was just starting out, the business had only been operating for about 4 months when I was hired. One day in early November we received an envelope which came to us from someone the owner had come into business contact with recently. It was a holiday card. Once he looked at it he got very excited and said “We’ve got to do this too!”

I called the company we got the card from and was given many options. Personalizing the card was more intense than I imagined. I never knew there were so many different types of holiday cards or realized how much thought can go into sending a business holiday card. I ordered a catalog and some samples to be mailed to us. We received the mailing and he decided what he wanted.

In the meantime he also contacted that business associate who sent us the first holiday card. He asked him some questions about how this helped his business. He then explained why you should send your business holiday cards as soon as you can. He was in business over a dozen years and in his opinion you get more visual advertising time for your money the longer these unique, beautifully personalized cards are on display in your customer’s office.

With all the chaos at holiday time, he decided to do it as soon as possible. It was very interesting when we got our first holiday card and we displayed it in a very visible area. Being the first one to send the cards out can help to start an opening dialogue point with some of your newest clients.

10th Annual Create a Greeting Card Scholarship Contest – Round 2 Winners Announced!

Congratulations to our Second Round Winners!