Last year for the Holiday season I received a great Christmas card from one of the companies I have done business with in the past. The card was a sturdy one with a really great picture on the front of all the employees with these great happy smiles! It made me think about the fact that knowing the faces of the actual people you talk with to do your business really can make a difference. I realized this fact once I saw a picture of the lovely woman I have spoken with over the phone. Putting together the face with the voice and her mannerisms gave me a warmer connection to the company, which happens to sell many items I can get in numerous other places. Since many other companies also offer most of the same stuff, having this connection made a difference. I liked the service and then the picture of the employees solidified my feelings towards this company. I guess you could say there are benefits of sending photo Christmas Cards to your Customers since it might bring in new business and also get some business back that may have gone elsewhere. An increase in the bottom line, something we all want! Just because of employee faces on a Christmas card. Good wishes make good connections!