I have a pet peeve. I really get annoyed when I go to a store to make a purchase and the clerk acts like I’m not even there! No eye contact. No “how are you today?” Not even a thank you. It really leaves a bad taste in my mouth. I’m also not fond of not receiving thank you cards. Is it too much to ask? Has saying thank you become passé?
Don’t get me wrong. There are plenty of people that haven’t forgotten the old ways. I do run into people that say thank you and I do get thank you cards from some. But all too often we take manners for granted and do not realize the importance they hold in our lives.
Being in customer service, I am on the phone and interacting with our customers daily. In order to assure them that I appreciate their order and the opportunity to serve them, I must convey with my voice. I do this by smiling and being helpful. No, it can’t be seen, but they can hear in my voice that I truly care. When I am dealing with an individual on a more personal level, I convey my thanks not only in person, when I can, but I follow it up with a thank you card.
Whenever I purchase my all occasion cards, I make sure that they include thank you cards. When the occasion arises, I have it at the ready. Whether in business or personally, and under appreciated person is an unhappy person. Either way, it’s a recipe for disaster. I don’t want to be the person responsible for that!