Receipt of your order is based on the production times listed below plus 2-7 business days for delivery depending on your location. For the most accurate shipping time to your location, please use our Shipping Quote.

Production Times:
3-5 business days - Holiday, Everyday, and Calendar cards, Enhanced Digital Cards, Holiday Party Invitations, Museum Art Masterpieces, Correspondence Note Cards, Custom Photo Mounts, Presentation Folders, Certificate Holders, Business Cards
1-2 business days - Card Assortments

For orders with logos, handwritten signatures, or Foil custom greetings or fonts, please add up to 4 business days to the normal production time.

For orders with the Recipient Addressing Service, please add 1 business day to the normal production time once your address file is submitted.

We accept Paypal, Visa, MasterCard, American Express, and Discover Card. You can also choose to be billed after shipment. This option is for credit approved companies and previously billed customers.

If you wish to pay an outstanding balance on a previous order, please contact us by phone, fax, mail or email and reference your order or account number. At this time, payments cannot be made online.

Phone:	1-800-950-7064 Monday - Friday, 7:30am - 9:30pm ET
Toll Free Fax:	1-800-772-1144 (24 hours a day)
Mail to:	The Gallery Collection Prudent Publishing PO Box 23046 New York, NY 10087-3406

To create your online account, choose "Create Your Account" from the Log In menu on the home page. Fill in the email address, name and password you want associated with your account.

If you are a returning customer and create a new account using an email address that was provided for a previous order, you may get an error message. Please follow the prompts provided to complete your account set up.

To log in, choose "Log In" from the drop down on the home page. Enter your Email Address and Password.

• See your current order's progress and modify it. The Change/Cancel button is available for only 24 hours after order is placed.
• View past order history and their details to help with re-ordering.
• Ship To and Bill To addresses are saved so you do not have to re-type them.
• Your password can be updated at any time when you log in.
• If you forget your password there is "forgot password" functionality.
• If you have any questions about “Your Account” please do not hesitate to contact Customer Service by phone 1-800-950-7064 or email service@gallerycollection.com.

Select the product that you would like to order, click the "Customize & Purchase" button and proceed with the order process. On the "Review Cart" screen click the "Print & Email Quote" or "Email Quote" button at the bottom, left side of the page. The items in your shopping cart will also be saved if you need to go back to your cart or place the order. You can also contact us at 1-800-950-7064 (Monday - Friday, 7:30am - 9:30pm ET) and one of our customer service representatives will be happy to provide you a detailed price quote.

Sales tax will be calculated in accordance with sales tax rules for your specific location. Location is determined by your shipping address.

The following states are subject to sales tax collection:
AL, AZ, AR, CA, CO, CT, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, NE, NV, NJ, NM, NY, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY and the District of Colombia.

If your organization is Tax Exempt, please send us your EIN number and Tax Exemption certificate using one of the methods below:

Online: When ordering online select “Tax Exempt” on the Payment Options page. Enter your EIN number in the field provided. You will receive an email to submit your Tax Exemption certificate.
Email: Email your EIN number and Tax Exemption certificate to ARTaxExempt@prudentpublishing.com
Fax: Fax your EIN number and Tax Exemption certificate to 201-641-5252

Your certificate will be kept on file for future orders. For further assistance, call 1-800-950-7064 or email ARTaxExempt@prudentpublishing.com

In addition to ordering online, you can also place your order via one of the following methods:

Phone:	1-800-950-7064 Monday - Friday, 7:30am - 9:30pm ET.
Toll Free Fax:	1-800-772-1144 (24 hours a day)
Mail to:	The Gallery Collection Prudent Publishing PO Box 360 Ridgefield Park, NJ 07660

You can check the status of your order online by accessing the Order Status page on our website. Please have your account or order # and zip code available. Our site is updated daily, so you can check back regularly for updated order status and shipping and tracking information.
You can also check the status by logging into Your Account. Choose “Log In” from the drop down on the home page and enter your Email Address and Password.

You can check on the details of previous orders by accessing the Order History page on our website. Please have your account # or previous order # and zip code available. You will be able to see the total quantity of cards, design, greeting and imprint color information for all orders placed on your account for the last 6 years.
You can also check your order history by logging into Your Account. Choose “Log In” from the drop down on the home page and enter your Email Address and Password.

Shipping and handling charges are based on the quantity ordered and ship to location. Your shipping and handling charges will be displayed for you to review after you have added your item(s) to your Shopping Cart.

You can also calculate your S & H charges by utilizing our Shipping Quote feature.

Yes, we can include your logo, trademark, or special type for $50. Please add up to 4 business days to the normal processing time. You can upload your artwork file on the Inside Card Personalization screen of the ordering process. The logo will be printed in one color, in the same color as your greeting and card personalization. Digital Card orders that are personalized with a logo in ink can be printed with more than one color. Look for "Digital Printing" as the Print Method in the Description and Pricing tab for each card. Visit www.GalleryCollection.com/custom to see examples.

Submission of artwork for greeting cards and presentation folders is simple. Provide us with an image, and our graphic artists will review and prepare the artwork/logo for reproduction on your item. If any concerns arise regarding the file, you will be contacted, and our artists will work with you to ensure the reproduction of your digital file is of the highest quality possible.

For advanced users the following file formats are preferred: .ai, .bmp, .eps, .jpeg, .pdf, .psd, .tif. Solid black and white (no color or grayscale) artwork created in Adobe Illustrator (vector art) is preferred. If vector art is not available, scanned art should be high-resolution - 300 dpi or more. Please convert all fonts to outlines or include a copy of all fonts used.

Yes, we can include handwritten signatures for an additional $50 charge. You can select the option for signatures on the Inside Card Personalization screen of the ordering process, or email us with your Order # and request that a signature layout be sent to you. After submitting your order, further instructions and a layout for everyone to sign will be emailed to you. Please allow additional time for orders with signatures to be processed. Visit www.GalleryCollection.com/custom to see examples.

Yes, we do accept orders from outside the United States. Customers living in Canada can visit our Canadian website at http://www.gallerycollection.ca .

For all other countries, we currently cannot process these orders online, so please email us at service@gallerycollection.com with your order and/or questions. You can also fax us at 201-641-7694. All prices will be quoted in US dollars.

We offer Holiday and Everyday cards, Calendar Cards, Holiday Party Invitations, Photo Cards, Card Assortments, Presentation Folders, Business Cards, Metallic Gel Pens, Embossed Envelope Seals, Correspondence Note Cards, and our Museum Art Masterpieces, which are suitable for framing.

If there is a product you are looking for, we would love to hear from you. We take all suggestions seriously and if there is enough demand for a particular design or product we would consider adding it to our line in the future. You can email us your feedback at service@gallerycollection.com.

You can download and print an order form by clicking on the following links:

Holiday and All-Occasion Cards Order Form
Assortment Box Order Form

Please note that our entire product line is available to view and order on-line. You can request our Holiday and/or All-Occasion catalog package which includes samples of pre-selected popular designs or request up to 6 specific samples of your choosing by going to our Catalog and Sample Request page.

Samples of our Presentation Folders and Business Cards are also available. Please call Customer Service by phone 1-800-950-7064 or email service@gallerycollection.com.

Samples of our Museum Art Masterpieces are available for $10.00 each. Please call Customer Service by phone 1-800-950-7064 or email service@gallerycollection.com. If you place an order the $10.00 sample charge will be deducted from your total.

If you are not completely satisfied with your order, please contact us and we will make it right. To contact us, please email service@gallerycollection.com or call 1-800-950-7064.

If you order 2 or more assortment boxes you will receive our quantity rate pricing. Discount and dollars off have already been applied. Click Here to view our assortment box pricing.

Our submission process is simple. Provide us with an image, and our graphic artists will review and prepare the logo for reproduction on your item. If any concerns arise regarding the file, you will be contacted, and our artists will work with you to ensure the reproduction of your digital file is of the highest quality possible.

For advanced users the following file formats are preferred: .ai, .bmp, .eps, .jpeg, .pdf, .psd, .tif. Solid black and white (no color or grayscale) artwork created in Adobe Illustrator (vector art) is preferred. If vector art is not available, scanned art should be high-resolution - 300 dpi or more. Please convert all fonts to outlines or include a copy of all fonts used.

Please visit our Upload Your Design category and review our Business Card Design Guidelines. We recommend using one of our templates to ensure your artwork is in the best format for printing. After selecting your card size here , the templates can be downloaded as an InDesign, Illustrator, or Photoshop file by clicking on Download Template under the Upload & Order button. Once you have your completed template, choose either the Horizontal or Vertical design then click on the Upload & Order button to proceed.

Yes! Some of our designs already include a placeholder for a logo or image, but you can choose different layouts on any design. After clicking on the Customize & Purchase button, please see the Text/Photo Layout options on the left side of the Card Personalization page.

You can choose from a variety of preset templates that can be further customized based on your needs and preferences. On the Card Personalization page, please see the options on the left side of the screen for Text/Photo Layouts and Colors & Background. You can select different layouts, add boxes for photos/logos, change the colors, and add templates for Calendars, Appointments and Hours of Operation.

Our greeting cards are designed to be mailed using one first class postage stamp when sent to an address within the United States (Domestic and APO/FPO/DPO mail). Please note that adding inserts may increase the weight and require additional postage.

Yes! To make sending your greeting cards easier, we can professionally print the front of your envelopes with your address list for only 20 cents per envelope. This service is offered during the checkout process, along with instructions on how to provide your addresses.

Visit our Recipient Addressing Service page for more details!

Once you've placed your order, please submit your completed address file through the Recipient Address Upload page, which includes important instructions for proper submission. Be sure to fill in all applicable information in the template.

To ensure a proper upload, please refrain from modifying the structure of the template in any way (i.e. deleting or rearranging columns).

Yes - we offer a full mailing service to make sending your greeting cards easier! For an additional $1.15 per card (which includes postage), we will fold, insert, and seal your cards into the envelopes, print the front of your envelopes with your address list, and mail your cards out on the date you choose. (For international addresses, please add an additional $0.65 per card.)

This service is offered during the checkout process, along with instructions on how to provide your addresses. Visit our Recipient Addressing Service page for more details!