For the second year in a row, The Gallery Collection has received the 2013 Bizrate® Circle of Excellence Award. This award recognizes online retailers that have provided a superior online shopping experience and above average customer service, as rated by the customers themselves.
We are very proud of the fact that this award is given to us based on the reviews of our customers. We pride ourselves on the high quality of our greeting cards. But more importantly, we pride ourselves on our customer experience. With a website that is easy to navigate, orders that are easy to place, and customer service reps that go above and beyond for our customers, every person who orders from The Gallery Collection has a top notch experience.
We welcome you to view The Gallery Collection’s customer satisfaction ratings and customer reviews at its detailed Bizrate Store Rating page. And we’d like to thank our customers for their wonderful reviews. We promise we will always work our hardest to give you the best experience possible!
The Gallery Collection is pleased to announce that we have received the 2013 Bizrate® Circle of Excellence Award. Each year this award recognizes online retailers that have provided a superior online shopping experience and above average customer service, as rated by the customers themselves. This marks the 2nd consecutive year The Gallery Collection has received this award.
Online retailers earning this award received significantly higher scores than average across seven key satisfaction indicators, including Overall Satisfaction, Product Selection, and Customer Support. The Gallery Collection was among a group of only 133 online retailers achieving these consistent high scores out of more than 5,000 companies within the Bizrate® Insights North American Retailer Network, placing it in the top 2.6% of participants.
“As a company we have always taken pride in offering exceptional customer service,” said H.L. DeVore, Chief Marketing Officer for The Gallery Collection. “To be recognized by Bizrate® through the positive feedback of our own customers is both an honor and a testament to the success of our customer-centric philosophy. We will continue to strive for a seamless and positive online experience and to maintain excellence in our everyday customer interactions.”
You can view The Gallery Collection’s customer satisfaction ratings and customer reviews at its detailed Bizrate Store Rating page.