Customer Satisfaction Is #1 Priority

When dealing with customers, it is important to note that your interaction will leave a lasting impression on them. The impression that you leave with a customer can last for a day, a week, a month, or even a year, and is also very imperative to the business or company that you represent.

If you treat a customer with respect and go beyond their expectations in customer satisfaction, not only will you leave the customer satisfied, you will also leave a great impression for yourself and the business. Providing excellent customer service will also have a domino effect because satisfied customers will recommend your service and your business to other individuals which in turn will cause more customers to purchase the products that your business provides.

Bad customer service can also have a domino effect too because if a customer feels unsatisfied then he/she can provide negative feedback to other individuals. This negative feedback can very detrimental to your employment and also to the business. Overall, proving positive customer service should be your number one priority no matter where you work because it leaves a positive lasting impression on the customer which will ultimately provide positive reviews for both you and the business.

Social Media Versus Greeting Cards

The world that we live in today consists of Facebook, Twitter, Texts, Emails and impersonal relationships. We are so consumed with our lives and how quick we can get to the next thing. In my opinion, it is alright to keep in touch with people that are not currently in our everyday life, but close family and friends deserve for us to slow down and become more human.

Take a moment to remember how it felt to receive a greeting card in the mail and appreciate the time someone took to sit down and write you a message. We need to keep relationships that are close to us, closer. Just know when it’s the appropriate time to text, email or simply send a greeting card.

I understand technology makes a lot of communication more available. We also now have the ability to create beautiful pictures on cards at the push of a button. Getting married? Send those invitations through the mail, not an online post. Wishing your mom a happy birthday should not be sent electronically. Think to yourself before you send that impersonal email. Can I take a moment to send a personal card instead?

Working Dads – Tips To Achieve Career And Parenting Success

Juggling both work and parenting can be a very demanding task not only for mommy’s – but for daddy’s as well! Here are some tips to ensure you’re getting an A+ at work while being the best dad you can be.

  1. Schedule time every day to do something with your children. Even if it’s reading them a bed time story or giving them a bath before bed. Writing this down and having a plan can help make it easier. It’s also important to ask your children questions, no matter how little they can be. Kids remember everything, so they’ll remember the times when you’re available and unfortunately when you’re not as well.
  2. Just say no to some work activities. Sometimes there are after-work activities with coworkers you just don’t have to say yes to. Sure, you’ll be missing some funny stories at that happy hour everyone went to, but you’ll catch up with your coworkers next time. Kids grow up too fast to not embrace the present and spend time with them while their young. Trust me, they won’t want to spend time with you once their teenagers!
  3. Sometimes long hours are inevitable. Sometimes we have bosses that make life harder than it should be. It’s up to you to communicate any concerns you have with deadlines and schedules with your superiors. The best bosses are flexible enough to understand you have a life outside of work.

10 Success Quotes from Famous Leaders

 

Success is many different things to many different people. It is not always about money and career. Success is about happiness, good health, satisfying relationships, living life to its fullest, peace of mind, and achieving an overall sense of well- being.  What does success mean to you?

  1. “The dictionary is the only place where success comes before work.” -Mark Twain
  1. “A journey of a thousand miles begins with a single step.” -Lao Tzu
  1. “Don’t aim for success if you want it; just do what you love and believe in, and it will come naturally.” -David Frost
  1. “Success isn’t about how much money you make. It’s about the difference you make in people’s lives.” -Michelle Obama
  1. “Success usually comes to those who are too busy to be looking for it.” -Henry David Thoreau
  1. “The best revenge is massive success.”  -Frank Sinatra
  1. “If you’re going through hell, keep going.”  -Winston Churchill
  1. “Start where you are. Use what you have. Do what you can.” -Arthur Ashe
  1. “Every strike brings me closer to the next home run.” -Babe Ruth
  1. “Here’s to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently. They’re not fond of rules. And they have no respect for the status quo. You can quote them, disagree with them, glorify or vilify them. About the only thing you can’t do is ignore them. Because they change things. They push the human race forward. And while some may see them as the crazy ones, we see genius. Because the people who are crazy enough to think they can change the world, are the ones who do.” -Steve Jobs

 

Fire Tragedy Christmas Wish

When we think of the Holidays and Christmas, we often think of happy times spent with family and loved ones. We think of wonderful presents and enjoying delicious homemade food. There are so many things to be grateful for during the holiday season. Unfortunately, not everyone’s Holiday season is as bright as it should be.

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Sa’fyre Terry’s world was turned upside down on May 2nd 2013 when she lost her family in a terrible fire which left her severely burned. Her father who was killed in the fire, was told to be protecting her from the flames on that fateful day.

Sa’fyre was 5 years old at the time of the fire. Now 8 years old, she has undergone over 50 surgeries and still has a long road of recovery ahead. Although she’s suffered so much at such a young age, Sa’fyre is still said to wake up every morning with a smile on her face. She has been strong during this tough time. Sa’fyre is an inspirational symbol of strength we can all admire. This year, her sole Christmas wish is to receive cards from all around the world. Out of all of the things in the world, this is her only wish.

The Gallery Collection is proud to announce that it will be sending Christmas cards to Sa’fyre this year and helping in granting her this wish. Employees are currently signing cards and are very happy to be a part of granting Sa’fyre’s wish.

“Out of suffering have emerged the strongest souls; the most massive characters are seared with scars.” ― Kahlil Gibran

If you want to send your own Christmas cards to Sa’fyre, address your cards to:

Sa’fyre Terry

P.O. Box 6126

Schenectady, NY 12306

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Have a very safe & happy Holiday Season.