Business Christmas Cards and Customer Satisfaction

Customer Service at a business Christmas cards company could be daunting, especially during November and December. At The Gallery Collection it is not just our job; it is a career! We are part of a larger family that truly means it when we say, “Customer satisfaction is our priority.” This has been our objective for 90 years!

Many of our customer service representatives have been working with The Gallery Collection for over 15 years. It can be a challenge at times but our reps are empowered to make their own decisions when speaking with a customer. This empowerment shows in the confidence they have on the phone. It also is recognized by customers. We often get feedback from our customers, and I wanted to take a moment to share some of our customers’ comments with you. Recent, the following has been said about our reps:

  1. “Above & beyond in product and service. Unique cards, perfect service! Overall outstanding.”
  2. “Everything was wonderful. Thanks for making my job easier.”
  3. “Very satisfied with your company. You go out of your way to help customers.”
  4. “With the courteous, friendly ready to assist attitude that your excellent telephone representatives have, my order was handled quickly and was received in a week. Thank you for employing such loyal employees that give complete customer satisfaction.”
  5. “The representative was patient and professional regardless of how many times I asked the same question.”
    “Your service has been outstanding – just continue.”
  6. “I was extremely pleased with the sales rep who helped me with my re-order. She was very kind and extremely patient and understanding.”
  7. “I was pleasantly surprised by such wonderful customer service, which is RARE in today’s world. Thank you so very much.”
  8. “Very prompt and courteous service. I appreciate the samples. Seems we request a lot, but we order from The Gallery Collection because of service & quality. Thanks.”

People rarely take the time to comment on a job well done but they recognize that customer service today is rare at best. Our long-time customers have come to expect superb service when they call The Gallery Collection. Our new customers are amazed at the service provided. Very often they will ask to speak with a supervisor, not with a complaint, but wanting to recognize the representative that helped them. They want to tell someone how impressed they are with the way their call was handled. We recognize that they are spending extra time on the phone with us during what may be a busy day for them to say a job was well done.

We are only human so mistakes can happen, but we are able to take care of those calls knowing that when we say that the problem will be corrected in a timely manner, that promise is backed up by the loyal employees at our plant. They may not be mentioned in customer letters but their dedication to customer satisfaction is evident in every order that is produced.

Kudos to all of our phone personnel for a job well done and to all our other dedicated employees for the efforts they put forth to satisfy our customers and make our job a pleasure. Due to the dedication of all of our employees, we can say with confidence that our Christmas cards are the best quality and each order will be handled with the care that it deserves.

Design #856CX- Elegant Wrappings Season’s Greetings Card

The Gallery Collection’s design #856CX, Elegant Wrappings Seasons Greetings Card, is a very elegant business Christmas card printed on black paper stock with regally wrapped packages in gold and ruby red foil. Just looking at the packages, you will truly hope that they can be the recipient of one of them! Whether you think black is an appropriate color for a holiday card or not, just seeing this design you can’t help but admire its three geometrically designed gifts composed of squares and triangles delicately tied up with fine golden ribbons. Below this trio of gilded gifts, the words “Season’s Greetings” appear in a modern yet classic font script.

Design #856CX - Elegant Wrappings Seasons Greetings Card
Design #856CX - Elegant Wrappings
Season's Greetings Card

The black paper interior of this card will be customized in elegant golden embossed lettering with your choice of over 27 available holiday greetings and two lines of personalization, whether it be sent from a family or company. Or you may choose to write your own personal message using one of our matching gold foil gel pens. Hand signing these cards will be a pleasure, not a chore, this holiday season!

Dark Stock Business Christmas Cards Will Make a Lasting Impression

As the employee selected by my boss each year with the responsibility of sending our business Christmas cards to our clients, this job entails wading through the dozens of holiday cards catalogs mailed to me and selecting which company has the nicest as well as the fairest price. In the past, I have usually chosen a design that is generic in nature since our customers are quite diverse. Some of the corporate holiday cards designs I have selected have been a light buff color or just plain white.

However, this past season I went a different way; I picked a gorgeous black holiday card from The Gallery Collection. The card’s design included the words “Holiday Wishes” in a beautiful gold foil with stars and swirls accenting the sentiment above and below. The detailing on the card was incredible. At first I was hesitant to use this card because you don’t normally see that many dark styles and I wasn’t sure if it would go over well with the recipients who may have been used to receiving more traditional-looking business holiday cards.

Your customers will love this dark stock Christmas card - design #817CX, Starlight Holiday Wishes
Your customers will love this dark stock Christmas card - design #817CX, Starlight Holiday Wishes

But I needn’t have worried! The day after the cards were mailed out, the compliments started coming back to me fast and furious…via emails and direct phone calls. “My goodness, what a terrific-looking design!” “Where did you find such a magnificent card?” “Does this company you bought the cards from have other designs in other dark colors?” These were just a few of the extraordinary responses I received. It was overwhelming.

This year when I am ready to order I am going to have The Gallery Collection’s beautiful catalog right at my desk or maybe even go right their website and check out their business Christmas cards offerings that come in black or perhaps a navy blue or a deep red. Whichever one I choose, I know the design will again be a big hit!

How Corporate Christmas Cards are Like a One Man Band

Corporate Christmas cards can strike a lot of notes, blending into one harmonious and memorable song. If you’re part of a small company, perhaps even a one-person enterprise, you are probably doing the jobs of several people, “wearing different hats,” as it were. With all your personal multi-tasking, you probably appreciate investing in tools that also multi-task to get more bang for your buck. If you plan right, you can realize “perfect pitch” by sending a Christmas card to each of your business contacts.

Your Christmas card can serve as a personal calling card, as a thank you note, and as an advertisement. Company Christmas cards replace the visits and phone calls you don’t have enough time for during the holiday season. A Christmas card can serve as a letter of introduction, a reminder and a recommendation. In short, business Christmas cards play a symphony that “sings your praises.”

First, compose your mailing list to include: all your current customers and vendors; all the prospective customers you’d like to acquire; all the vendors you may one day want to do business with; every employee and service person who helps your business; anyone who may recommend your business, including neighboring businesses; every person who helps in your personal life so that you can better concentrate on business. These are the many parts that harmonize to create a robust business support group.

Next, select a Christmas card that, in both design and greeting, projects your company ethic at its best. Whatever your style, the quality of the Christmas card should be the best you can find. For generations, the social status of individuals and the reliability of businesses have been judged by the quality of the stationery products they used. For maximum benefit, have your Christmas cards professionally printed with your company name and/or logo. If you can budget your time, nothing beats adding a personal handwritten touch to your business Christmas cards.

The goodwill these cheerful Christmas cards facilitate for your business will be music to your ears!

Business Christmas Cards with Traditional Elegance

When choosing the perfect business Christmas cards, it is often difficult to combine traditional taste in a design with a touch of modern flare. Design #153CW, Horse and Sleigh Die-Cut Season’s Greetings Card, does exactly that. The imagery is reminiscent of Christmas’ past including an antique sleigh being pulled through newly fallen snow by a white stallion. The sleigh is flanked with presents signifying the celebration of the Christmas season. The traditional design is accented with gold foil throughout, complimenting but not distracting from the picturesque setting.

Design #153CW - Horse and Sleigh Die-Cut Season's Greetings Card
Design #153CW - Horse and Sleigh
Die-Cut Season's Greetings Card

Design #153CW will certainly please your clients and remind them of the beauty of the holiday season. This die-cut holiday greeting card allows you to modernize the design’s classic appeal by having your personalization show through the die-cut window, making the design selection unique to you. Clients and business associates will proudly display this card making your name or business visible to all well into the holiday season.

If your style is defined by simplistic elegance, Design #122CX, Golden Holly Greeting Holiday Card, is a selection that will be reflective of your personal taste. This design, appropriate for use as personal and business Christmas cards, is subtly bold with a deep burgundy background color. The simple “Happy Holidays” message is framed in gold foil with holly encircling the border. Elegant and striking, this card could be used for either a holiday or Thanksgiving card selection. With an extensive list of greetings available to enhance the universal exterior message, this selection is a perfect selection for someone who is purchasing cards with a variety of recipients on their mailing list.

Design #122CX - Golden Holly Greetings Holiday Card
Design #122CX - Golden Holly Greetings
Holiday Card

Corporate Christmas Cards aren’t the Only Things that Make Christmas Special

It was Christmas Eve and I was driving home from a business trip. As I was driving along a dimly lit highway, I saw a billboard for an electronic store. It read “Make this Christmas Special.” After seeing that, my mind started to wander. The same question kept popping in my head – “What makes Christmas so special to me?”

Is it the various different lights and decorations that people put up to jazz up their homes?
While these are nice, I was never one for decorations.

Is it receiving corporate Christmas cards at work? These Christmas cards always seemed to lift my spirits, but I don’t think they are the reason either.

Is it the warm apple pie or drinking eggnog? I don’t think this was it, as I don’t like the taste of either of these holiday classics.

Is it the holiday music on the radio? While I do like Christmas music, there is only so much a person can take.

Is it the chill in the air or snow on the ground? I’ve always been a warm weather person, so I don’t think cold weather gives my holiday spirit much of a boost.

Perhaps it is the thrill of shopping for gifts and surprising my loved ones? While I love to surprise people, sometimes the stress of shopping far outweighs the reaction you get.

As my mind continued to wander, I slowly pulled into my driveway. I was gathering my bags when I noticed my wife peeking out the front window (she always gets nervous and anxious when I travel). I stopped in my tracks and recalled the question I was pondering just a few minutes ago in the car. I recognized that it wasn’t the food, the business Christmas cards, or even the gifts that made Christmas so special. It’s spending time with the people you love.

Business Christmas Cards Reach Out to Customers without the Clutter

“The truth will set you free.” So what, you ask, has this to do with business Christmas cards? The truth is, we are all so up to our eyeballs and eardrums in advertising everywhere we turn that we tend to simply tune it out and discount the lofty claims. Some ads do catch our attention – because they are so annoying and so often repeated! Personally, I do give these ads special attention, so I can be sure to avoid these products and businesses whenever possible. I don’t want to reward them for annoying me and don’t want to encourage them to give me more of the same.

I often used to listen to the radio. Now I carry my own commercial-free music with me, room-to-room, house to car to office. I do this so I won’t be harassed with advertising! I rarely watch television anymore, direct from the station…too many commercials. Have you tried changing the channel during the commercial? You get more commercials, maybe even the same one on every channel. I now record shows, just so I can skip commercials. All of this, akin to computer spam, is avoided and filtered out.

So, for goodness’ sake, how do I reach out to my customers?! The truth? The old-fashion way. The nice way. The friendly, neighborly way. Once a year, I send beautiful, top-of-the-line business Christmas cards to everyone I know. Once a year, I also send beautiful top-of-the-line business Thanksgiving cards to my actual customers. During the year, I stay in touch using cards that say Happy Birthday, thinking of you cards, and when warranted get well or congratulations cards. Any reason, however random, will do, to keep myself and my business name in front of clients in a positive and cordial way. I think this habit also reflects our company ethic: to deliver the meat and not just the sizzle. I know it pays off in client loyalty and perhaps as a side effect of those neighborly greeting cards, in the mutually friendly and pleasant way we interact while conducting business.

Bring Smiles with Snowflakes Season’s Greetings Cards

When looking for business Christmas cards to send to your employees and vendors, check out design #843CS, Sparkling Snowflakes Seasons Greetings Card. This design is done on a dark blue, matte stock. It has uniquely beautiful snowflakes done in embossed silver foil, with a deeper blue accent as the back drop. These are backed with swirls, done in the same deeper blue. The swirls are softly connecting the snowflakes and give the appearance that the snowflakes are floating on air. Below the snowflakes, “Season’s Greetings” is elegantly done in silver foil.

Your customers will surely be impressed when they open their holiday cards to see the deep blue matte and the greeting that you have chosen along with your company name imprinted in silver foil. You may also choose to further personalize your holiday cards with a silver gel pen. These are available in packs of two and allow you to add a handwritten note or signature.

Design #843CS - Sparkling Snowflakes Seasons Greetings Card
Design #843CS - Sparkling Snowflakes
Seasons Greetings Card

If you like snowflakes, then also check out design #587CS, Shimmering Snowflakes Season Greeting Card. These snowflakes are done in silver and turquoise and appear to be falling from the sky. I especially like that the snowflakes are done in such a way that it gives them dimension. The “Season’s Greetings” sentiment is done in the same turquoise on the front. This card is white inside and can also be personalized in silver foil writing or you can choose one of our ink colors with choices of blue, black, red or green.

As with both of these snowflakes season’s greetings cards, whether you are reaching out to your customers or friends and family, either one will be sure to please. Knowing that you have taken the time to pick out and send a card is sure to bring smiles to your recipients’ faces.

Design #587CS - Shimmering Snowflakes Season Greeting Card
Design #587CS - Shimmering Snowflakes
Season Greeting Card

Even Mice Like Business Christmas Cards

Last year, I mailed my business Christmas cards on December 28. Procrastination has always been my downfall but I was wholeheartedly determined to not let that happen again this year! I purchased my business holiday cards in September (at a great discount, I might add). I opened the box, reviewed my order and was very pleased with myself and my pro-activeness. After looking at my holiday cards, I put them back in their box and decided it was a good idea to put them in a back corner in the storage room until I needed to use them.

Many months passed but I still felt confident that I would be ahead of the game this year. I prepared my holiday cards mailing list and updated everyone’s addresses in October. November rolled around, Thanksgiving seemed to happen entirely too early this year, and then all of a sudden it was December. When I finally decided to get started with addressing the envelopes, I couldn’t find the box. Eventually I noticed it in another corner of the storage room. I pulled several heavy boxes off the top and then noticed something else was awry – two of the box corners were completely chewed through. I carefully pulled back the covers of the box and immediately confirmed my suspicions – a mouse and several of its cohorts had decided to make a home out of my box of business holiday cards.

After a slight panic attack (and the donning of some sanitary white rubber gloves), I came to the realization that most of the cards were salvageable. I did have to place a last minute order of 25 more personalized holiday cards but received them in a matter of days so I was still able to get my holiday cards out on time. I am already looking forward to ordering my cards early again next year to save some last minute headache! Let’s just hope the mouse problem resolves itself by then.

Show your Company’s Strength with Business Christmas Cards

In today’s unstable economy, it is important for corporations, big and small, to let both their customers and vendors know that they are fiscally strong and solvent. With the holiday season fast approaching, what better way to do so then by sending business Christmas cards? Even in normal market conditions, sending business Christmas cards is a classy and thoughtful way to express the greetings of the season. They also allows you to let your customers and vendors know how much you appreciate the relationship you have with them.

This year more than ever, sending corporate holiday cards will send all the right messages to customers and vendors alike. You want them to know that your corporation is successfully weathering these tough financial times. Sending business Christmas cards with a beautiful design on the finest card stock imprinted with high-quality ink is a perfect way to do so. Not to mention how surprisingly cost-effective and convenient it is! More importantly, it shows that despite the difficulties we are all facing, your company still realizes what and who is important. It may seem like a simple and subtle gesture, but it can also function as a powerful tool to reassure recipients that your company is financially sound and that you are looking forward to continuing your fruitful business relationships with them in the future.