Business Christmas Cards and Customer Satisfaction

Customer Service at a business Christmas cards company could be daunting, especially during November and December. At The Gallery Collection it is not just our job; it is a career! We are part of a larger family that truly means it when we say, “Customer satisfaction is our priority.” This has been our objective for 90 years!

Many of our customer service representatives have been working with The Gallery Collection for over 15 years. It can be a challenge at times but our reps are empowered to make their own decisions when speaking with a customer. This empowerment shows in the confidence they have on the phone. It also is recognized by customers. We often get feedback from our customers, and I wanted to take a moment to share some of our customers’ comments with you. Recent, the following has been said about our reps:

  1. “Above & beyond in product and service. Unique cards, perfect service! Overall outstanding.”
  2. “Everything was wonderful. Thanks for making my job easier.”
  3. “Very satisfied with your company. You go out of your way to help customers.”
  4. “With the courteous, friendly ready to assist attitude that your excellent telephone representatives have, my order was handled quickly and was received in a week. Thank you for employing such loyal employees that give complete customer satisfaction.”
  5. “The representative was patient and professional regardless of how many times I asked the same question.”
    “Your service has been outstanding – just continue.”
  6. “I was extremely pleased with the sales rep who helped me with my re-order. She was very kind and extremely patient and understanding.”
  7. “I was pleasantly surprised by such wonderful customer service, which is RARE in today’s world. Thank you so very much.”
  8. “Very prompt and courteous service. I appreciate the samples. Seems we request a lot, but we order from The Gallery Collection because of service & quality. Thanks.”

People rarely take the time to comment on a job well done but they recognize that customer service today is rare at best. Our long-time customers have come to expect superb service when they call The Gallery Collection. Our new customers are amazed at the service provided. Very often they will ask to speak with a supervisor, not with a complaint, but wanting to recognize the representative that helped them. They want to tell someone how impressed they are with the way their call was handled. We recognize that they are spending extra time on the phone with us during what may be a busy day for them to say a job was well done.

We are only human so mistakes can happen, but we are able to take care of those calls knowing that when we say that the problem will be corrected in a timely manner, that promise is backed up by the loyal employees at our plant. They may not be mentioned in customer letters but their dedication to customer satisfaction is evident in every order that is produced.

Kudos to all of our phone personnel for a job well done and to all our other dedicated employees for the efforts they put forth to satisfy our customers and make our job a pleasure. Due to the dedication of all of our employees, we can say with confidence that our Christmas cards are the best quality and each order will be handled with the care that it deserves.

Design #402CS – Winter Sparkle Holiday Card

If you’re into winter scenes holiday cards, design # 402CS, Winter Sparkle Holiday Card, is one of many designs from The Gallery Collection that will definitely suit your needs. This design features a creek in the middle of a forest where the trees have been completely covered in snow. The small ripples in the river make it appear as though it is still flowing and you can almost imagine a baby deer walking up to take a refreshing drink of water. The sparkling dots on the card give the appearance that snow has once again just begun to fall, and when the light reflects on them, it gives the appearance of many different rainbows.

Design #402CS - Winter Sparkle Holiday Card
Design #402CS - Winter Sparkle Holiday Card

This design is featured on white stock paper and the different shades of blue can be perfectly matched with blue or black ink or even with silver foil imprinting. This is a great Christmas card that anyone would be happy to include on their desk, mantel, or even scrapbook to look back on the great holiday seasons of the past.

Thank You Cards and Feel Good Moments

Have you ever found yourself at a loss for just how to say “thank you” to someone? Whether in a business or personal situation, you should never want to let the opportunity pass to let someone know how much you appreciate their generosity or actions.

Business thank you cards may be a little tricky since we want to keep it professional but still add a personal touch. Perhaps a note written inside an already imprinted card is all that’s needed. Thank you cards sent in a personal situation can be totally different. Sometimes silly or funny, they nonetheless let the recipient know how much their act of kindness meant to us. Often times sending or receiving thank you cards brings back a flood of memories, sometimes bittersweet, that allow us to replay the occasion in our minds.

Sending or receiving thank you cards is one of those “feel good” moments that in this fast paced world can be few and far between. We need to be sure the opportunity doesn’t pass us by.

Design #621AE
Design #621AE
Design #095AY
Design #095AY
Design #503AR
Design #503AR

Design #504AR – Happy Birthday From All of Us Greeting Card

I’m so happy to tell you about one of my favorite Gallery Collection business birthday cards! It’s design #504AR, Happy Birthday From All of Us Greeting Card, and I know you’re going to love it too! This whimsical card is the perfect business birthday card to give to co-workers celebrating their special day! It will bring a smile to their faces long after their birthdays have come and gone! Another plus for this particular design is that it’s appropriate for both the men and women in your office. This card shows a happy group of coworkers, smiles on all their faces, each one holding brightly colored balloons. The balloons spell out “Happy Birthday” in a most delightful way and “from all of us!” is written in script at the bottom of the card. Who could resist this cheery group? They look like they’re ready for some cake and coffee! No wonder they look so eager and happy! Who doesn’t enjoy a break from their everyday routine?

Design #504AR - Happy Birthday From All Of Us Greeting Card
Design #504AR - Happy Birthday
From All Of Us Greeting Card

When your coworkers receive a business birthday card like this, it will really make them feel special, like part of the group. Everyone deserves to feel that way, especially on their “Big Day.” Birthdays only come once a year, so it’s important to acknowledge them in a special way. Sending this card will make your coworkers feel noticed and appreciated.

If your office is a casual one, or even if its not, and you’ve never sent this type of business birthday card before, maybe now is the time to do it. A greeting card might seem like a little thing, but, as the saying goes, “it’s the little things that matter most.” Add a little lightness to your office atmosphere, build camaraderie, get the cake ready and enjoy the party! You’ll be glad you did.

Personalized Christmas Cards and Sharing the Christmas Spirit

As I decide on what personalized Christmas cards to order, I am reminded that Christmas comes to everyone. In this economy, and as we enjoy all the colorful Christmas decorations in our neighborhoods, I am reminded of those who are living in more humble circumstances in public shelters, tents, inside cars, or even on the street. Everyone likes to be part of the season and the homeless are no different.

Years ago on Christmas Day we used to drive to downtown San Diego with my car stuffed full of all kinds of gifts: new coats, new blankets, shirts, shoes, socks and the like. I worked for an apparel company and they were most generous to give to the effort. Nearby golf apparel companies would also donate boxes and boxes of new golf shirts to give away. A coworker gave a cash gift and we were on our way with new socks, t-shirts and hygiene items.

We drove up and down the streets of the deserted downtown area and looked for people in need. They were easy to find in the late holiday afternoon resting on loading docks, behind trucks, huddled in doorways. One homeless gentleman was so surprised to see someone on Christmas Day. His home was hidden deep in the midst of a truck yard where no one could see his makeshift abode. As I approached with our Christmas good wishes he declared with surprise, “A clean woman!” I guess he was not used to being in proximity of everyday society.

Another man walking on an overpass near Balboa Park was so delighted confronting our Christmas cheer that he said, “I haven’t had an intelligent conversation with another person in seven months!” Just like the exchange of Christmas cards, it doesn’t take much to share the true Christmas spirit.

On one of those outings I caught a glimpse of one of my fellow homeless workers walking along the cold downtown streets in his socks. I asked him what had happened, thinking there was some sort of mishap. He had taken the shoes off his feet and given them to someone with a greater need. He said, “I have plenty of shoes at home.”

Now that’s the Spirit of Christmas!

Design #856CX- Elegant Wrappings Season’s Greetings Card

The Gallery Collection’s design #856CX, Elegant Wrappings Seasons Greetings Card, is a very elegant business Christmas card printed on black paper stock with regally wrapped packages in gold and ruby red foil. Just looking at the packages, you will truly hope that they can be the recipient of one of them! Whether you think black is an appropriate color for a holiday card or not, just seeing this design you can’t help but admire its three geometrically designed gifts composed of squares and triangles delicately tied up with fine golden ribbons. Below this trio of gilded gifts, the words “Season’s Greetings” appear in a modern yet classic font script.

Design #856CX - Elegant Wrappings Seasons Greetings Card
Design #856CX - Elegant Wrappings
Season's Greetings Card

The black paper interior of this card will be customized in elegant golden embossed lettering with your choice of over 27 available holiday greetings and two lines of personalization, whether it be sent from a family or company. Or you may choose to write your own personal message using one of our matching gold foil gel pens. Hand signing these cards will be a pleasure, not a chore, this holiday season!

No More Running to the Store with Personalized Birthday Cards

I had no idea that you could order personalized birthday cards. I knew about personalized Christmas cards but not birthday cards. Between my husband and me we have two parents, one step-mother, nine siblings (and their nine spouses), and 18 nieces and nephews – several with significant others and one great niece!! There are only two months out of the entire year that we are not celebrating someone’s birthday.

Since my husband can’t pick out a card to save his life, I am left with the responsibility of buying all 43 birthday cards every year. Then I discovered personalized birthday cards. Now I order 100 personalized birthday cards in the beginning of the year so when the occasion pops up I am all ready to go. No more running to the store (43 times) and spending upwards of $4.00 for a card. And I have the envelopes personalized with my home address so all I have to do is address the envelope, add a stamp, and the personalized birthday card is on its way. Oh yeah, I forgot one thing – I have to put a check in each one. Now if I could only find a way around that…

Design #462AE – Balloons & Stars Birthday Card

Design #462AE, Balloons & Stars Birthday Card, features a combination of three lovely lavender balloons on shiny white card stock. All three balloons seem to be floating away, through cascades of streamers and confetti. Each of these balloons has refractive stars on them, so when you move the card they pick up many different colors which look lovely against the lavender balloons, further making this personalized birthday card come to life. The words “Happy Birthday” are done in blue foil at the bottom of the card. A blue ink or silver foil imprint inside would set off nicely on the shiny white stock.

Design #462AE - Balloon & Stars Birthday Card
Design #462AE - Balloon & Stars Birthday Card

This birthday card would be great to send to a friend or a co-worker. It has a slight whimsical feel, and with all the great greetings you can choose from, you can express the perfect birthday wish. Not only can you choose a great card, but you can also put the most appropriate greeting inside of it so that anyone who receives it will really appreciate the thought. It is always nice to know that someone thinks enough of you to send you a special card on your special day.

July Monthly Finalists

We’re pleased to announce that 3 Monthly Finalists were chosen for July! Each monthly finalist will receive a $75 Amazon gift card. Be sure to tell us what you think of the monthly winning designs by leaving a comment below; we’d love to hear from you! **And don’t forget, even if you weren’t chosen as a Monthly Finalist you may still be in the running for the $10,000 scholarship.

If you haven’t submitted a design yet for our $10,000 Create-A-Greeting-Card Scholarship Contest, why wait? You might just be one of the next monthly prize winners.

Make it easy for your friends and family to view the Monthly Finalists by posting the following link to your personal or school website: https://www.gallerycollection.com/greeting-cards-monthly-finalists4.htm

Or, pass on the code below to your school webmaster or someone you know with a website or blog:

Congratulations to…

Emily Branch of Advance, North Carolina,
a junior at Pepperdine University
July Monthly Finalist for The Gallery Collection's $10,000 Greeting Card Scholarship - #8621

Benton Ammermann of Irmo, South Carolina,
a senior at Dutch Fork High School
July Monthly Finalist for The Gallery Collection's $10,000 Greeting Card Scholarship - #8669

Rachelle Khandadash of Marietta, Georgia,
a senior at Yeshiva Atlanta High School
July Monthly Finalist for The Gallery Collection's $10,000 Greeting Card Scholarship - 8765

Business Holiday Cards are a Meaningful Gesture

In these tough economic times it can be expected that gift giving amongst businesses and business associates during the holidays will be curtailed if not altogether done away with. What a shame. This is a nice way to show your appreciation for those you have worked with or for those you have done business with during the past year. But all is not lost. First of all I wouldn’t know what to do with yet another coffee mug or picture frame. But what I would not want to go without would be the lovely business holiday cards I receive and send.

A clever way to display your business holiday cards and Christmas cards in your home.
A clever way to display your business holiday cards and
Christmas cards in your home.

I send at least 100 holiday cards for business to my associates each year and about 75 Christmas cards to my family and friends. Not a year has gone by that I don’t hear from someone how they appreciated such a beautiful card and thoughtful gesture. If they are like me, they display their holiday cards all around their work area and their Christmas cards all around their home so as to be reminded that they are important or are loved by someone very important to them. This small but meaningful gesture leaves a lasting impression throughout the year.